Obj. 3: Retention and VL Sup #1505
Retention CQI Project
Start date:
08/01/2023
Due date:
09/30/2023 (about 12 months late)
% Done:
10%
Estimated time:
8.00 h
Spent time:
Description
Following a poor Q3 retention performance in two of cluster 3 sites, we decided to start a CQI project on tracking of IITs and prevention of client loss. We have as goal to move from -9.75% and 78.7% in Infirmerie Prison Centrale and Nicolas Barre respectively to at least 95% by the end of Q4.